Frequently Asked Questions

These are questions that we are frequently asked ask part of tech support conversations. It is very likely that your question has already been answered below.

What is the difference between Vectorworks Technical Support and Vectorworks Training?
Technical Support for Vectorworks is the process of assisting users with technical issues & oddities with their Vectorworks files and Vectorworks in gen...
Thu, 4 Jan, 2018 at 11:35 AM
Why does the Vectorworks license I purchased years ago not include technical support forever?
All Professional Vectorworks licences purchased on their own (without the Vectorworks Service Select membership) include one full year of technical support ...
Thu, 4 Jan, 2018 at 11:35 AM
What is BIMobject and why/how should I use it with Vectorworks?
BIMobject is a free service that provides THOUSANDS of symbols created by the actual manufacturer of the objects/products. As such, the objects that you can...
Sat, 10 Feb, 2018 at 10:29 AM
Can I do freeform 3D modelling in Vectorworks like I have done previously in Sketchup?
You most certainly can! In fact, Vectorworks can not only do what Sketchup can do (including "Push Pull Modelling") but Vectorworks can do far...
Sat, 12 Aug, 2017 at 3:24 PM
Can Vectorworks be used for Interior Design projects?
You most certainly can and Vectorworks is great for interior design! First, if you are working in interior design, we recommend using Vectorworks Archit...
Wed, 16 Aug, 2017 at 1:34 PM
Can I run Vectorworks on an iPad?
No, Vectorworks won't run on an iPad Pro. Vectorworks (like most Mac applications) relies on the underpinnings of the full Mac OS to operate. Apple...
Fri, 18 Aug, 2017 at 12:32 PM
Is Vectorworks 2018 compatible with Mac OS 10.13 High Sierra?
Vectorworks Inc is currently testing the compatibility of Vectorworks 2018 with the public release of Mac OS 10.13 High Sierra. Because the new version ...
Tue, 26 Sep, 2017 at 2:04 PM
Why am I not able to see the content of the Subscription or Vectorworks Libraries in the Resource Manager?
In your Resource Manager, if you are unable to see the Subscription Library content (available to Vectorworks Service Select members) or Vectorworks Library...
Thu, 4 Jan, 2018 at 11:34 AM
Where is such-n-such tool or command in the new version of Vectorworks I just installed?
If you have just installed a new version of Vectorworks and you aren't able to find a particular tool or menu command that you know should be in specifi...
Wed, 3 Jan, 2018 at 1:28 PM
Which computer should I buy that will best run Vectorworks?
While Paxar isn't an I.T. provider or vendor of computers, we are often asked for guidance on what computer to purchase in order to best run Vectorworks...
Sun, 25 Mar, 2018 at 8:43 AM