As a subscriber to the Vectorworks Service Select service, you are eligible to:

  1. Receive the new versions of Vectorworks when they are released.
  2. Access lots of Vectorworks-native symbols.
  3. Access lots of training resources and videos.
  4. Access your serial numbers (if you are the sole Vectorworks user or the Vectorworks contract manager) and software downloads at any time, should you need to reinstall.
  5. Priority technical support. 


All of this is accessible with the Vectorworks Service Select portal.


In order to access all of these great resources, downloads and features, you need to log into the portal. To set up your portal access for the first time:

  1. EITHER Locate your Vectorworks Service Select "Contract ID" number, which will be preceded by the letters "CAZ". This number will be on your original contract and it would have been emailed to you from Vectorworks Inc. (If you are part of a group of users at a firm, it may been emailed to your boss or I.T. manager. Whoever is in charge or purchasing software) OR Have your Vectorworks serial number ready. (If you have neither of these numbers handy, please contact Paxar's Order Support team to request your "CAZ" number.)
  2. Go to the Vectorworks Service Select portal login page.
  3. Click on Create an Account.
  4. Enter either your Contract ID (in the format "CAZ xxxx xxxx xxx", without the quotes) or Vectorworks serial number in the appropriate field.
  5. Enter your name and email address in the fields. Please ensure that your email address is correct because instructions will be emailed to you.
  6. Click the submit button to submit your request.
  7. If you are the sole person on the Vectorworks Service Select contract, you should receive an email shortly. If you are part of a firm with more than one Vectorworks license, please check with your Contract Manager to continue the process. They should be able to provide you with login info to proceed.


Please note: When installing Vectorworks, if your firm has a number of Vectorworks licenses, you must ensure that you install using a unique serial number that nobody else is using. Please consult with your I.T. manager to obtain your serial number. When you are requesting a serial number from your I.T manager, Vectorworks 2017 serial numbers are in the format: ECXCAZ-xxxxxx-xxxxxx-XXXXXX, the last 6 characters of which must be unique to your installation of Vectorworks.