Frequently Asked Questions

These are questions that we are frequently asked ask part of tech support conversations. It is very likely that your question has already been answered below.

How can I submit feature or content requests for Vectorworks?
The best way to submit wish list requests for future Vectorworks features or content is via the Wish List section of the Vectorworks Community Forum. The Fo...
Sat, 15 Apr, 2017 at 4:13 PM
Where will I find the Spotlight Lighting Instruments in Vectorworks 2017?
The resource folder structure has been reorganized slightly in Vectorworks 2017. You will now find Spotlight lighting instruments in Libraries > Obje...
Thu, 26 Jan, 2017 at 1:56 PM
How do I force my Mac, with its dual graphics cards, to choose the dedicated one?
Vectorworks tends to run better if you tell a dual-graphics-card-equipped Mac to use the dedicated graphics card. (Integrated graphics cards tend to underpe...
Tue, 7 Feb, 2017 at 11:23 AM
How can I determine if Vectorworks needs to be updated?
How to check if Vectorworks needs to be updated on a Mac: Go to the Vectorworks menu > Check for Updates. If you receive a message that an update i...
Wed, 11 Apr, 2018 at 12:21 PM
I'm thinking of replacing my computer with a new one or upgrading my existing computer. What should I keep in mind when it comes to running Vectorworks?
It's great that you are thinking ahead like this! Please see this article at the Vectorworks Community Forum for the best guidance, straight from Ve...
Fri, 7 Apr, 2017 at 10:30 AM
Where do I find my Vectorworks serial number?
If you are installing Vectorworks you will need your serial number of course. It is important to note that serial numbers are unique from one version of...
Thu, 5 Oct, 2017 at 11:33 AM
What is the difference between the various 3D solids and why would I use each type?
Vectorworks is a great 3D "solid modeller" in that it can create a number of different kinds of 3D solids. They are: Extrudes 3D Polygons G...
Thu, 7 Sep, 2017 at 9:14 AM
What am I missing if I'm not running version NNNN of Vectorworks?
If you're running an older version of Vectorworks, you may not be aware of the great features you are missing. You may feel that the version you're ...
Mon, 25 Sep, 2017 at 11:15 AM
Should I work on Vectorworks files directly on the server?
Basically, no. By working on files that are hosted on a server, you are relying on a lot of other hardware, software and cables (or wifi signals) to rea...
Wed, 4 Apr, 2018 at 12:38 PM
What is BIM and can Vectorworks do BIM?
"BIM" is an acronym than stands for Building Information Modeling. BIM is a methodology or process of designing, "drawing", detailing an...
Sat, 2 Jun, 2018 at 1:56 PM