Frequently Asked Questions
These are questions that we are frequently asked ask part of tech support conversations. It is very likely that your question has already been answered below.
If you have: 1) Confirmed that your version of Vectorworks is compatible with your operating system, and... 2) Ensured that your Vectorworks version is u...
Mon, 4 Jun, 2018 at 7:19 PM
Installing Vectorworks and running Vectorworks are two different kinds of actions. While you can so most tasks in Vectorworks without constant internet acce...
Mon, 16 Apr, 2018 at 12:45 PM
Basically, no.
Like any other application, it is not recommended that you “transfer” it from an old computer to a new computer. During an applicatio...
Tue, 20 Dec, 2016 at 9:51 AM
All available updates for various versions of Vectorworks can be found here. Note that the most recent update is listed on the page you will arrive at b...
Fri, 30 Dec, 2016 at 10:04 PM
The Getting Started Guides
Your Vectorworks Service Select portal, in the Training section
The Vectorworks Knowledgebase
The Archonc...
Sat, 31 Dec, 2016 at 1:54 PM
If you are working with someone who has provided you with Vectorworks files and you need to view them, but you don't own Vectorworks yourself, you can...
Sun, 7 Aug, 2016 at 8:18 AM
When a new version of Vectorworks is released, we are often asked "When should we introduce this new version of Vectorworks to our practice and workflo...
Wed, 15 Nov, 2017 at 11:39 AM
Instructions on how to locate and send Crash Logs from a Mac can be found here. Instructions on how to locate and send Crash Logs from a Windows compute...
Sat, 10 Feb, 2018 at 10:20 AM
If you are a client of ours, you are at the right website. If you are a client of another distributor, please contact your distributor for support, but do f...
Mon, 10 Sep, 2018 at 10:42 AM
Getting the correct "module" of Vectorworks is key to your successful and productive use of the application.
First, check the current Vector...
Fri, 16 Feb, 2018 at 12:08 PM